Going Wireless in the Workplace

The Plantronics CS50: The Small Business Productivity Solution

When the phone is critical to your small business, you're always looking for ways to simplify the situation. That's why Andreas, who runs a company called Bloofusion, chose the CS50 wireless headset for his home office. Andreas lives in the San Francisco Bay Area, but is in constant communication with Bloofusion employees and clients in Silicon Valley and Germany.

Bloofusion is an online marketing company that helps its clients get the most bang for their buck from their websites. His clients are mostly located in Silicon Valley, so after initial client meetings, his follow-up work is mainly on the phone. His job also involves a lot of daily analysis of web statistics.

A Multitasker's Dream Andreas spends at least five hours a day on the phone. He usually gets up early to have calls with Germany or sometimes India. He works mainly out of his home, where he has an office and a couple of rooms containing PCs and servers.

Since he's been using the CS50, Andreas' calls have become far more productive. The wireless mobility offered by the CS50 allows him to sketch on a white board, view a customer's website, check out a server or run stats on a PC while he's on a call. His customers appreciate his responsiveness and he loves the wireless flexibility the CS50 delivers. On his particularly long calls to Germany - sometimes two hours or more - he even goes outside to stretch his legs. He can hardly feel his headset, and wears it most of the day.

The Best of All Worlds Andreas was at first a little hesitant to switch to the CS50 because he was so pleased with his prior corded headset. "The problem with a lot of headsets," he says, "is that they're so hard to put on. I was pleasantly surprised by the CS50. Not only is it easy to put on, it feels good on your ear. It sits there and stays there." He was also concerned about potential interference with his WiFi set-up. However, the CS50 uses digital 900 MHz, so there's no interference with WiFi, and his calls are clear and secure. The CS50 has exceeded all of Andreas' expectations--he finds the voice and audio quality extremely clear, and has never experienced any static.

The ease of use and convenience of other CS50 features have also made life easier for Andreas. For example, he likes the fact that he doesn't need to answer calls from his office phone-he's a big proponent of the handset lifter that accompanies his wireless headset. The lifter allows him to be away from the base and office phone, and still answer calls at the touch of a button. He remarks, "The handset lifter is a cool tool! I love the fact that I can be anywhere and still answer a call right from my headset." He mentions that rapid charging is also a plus.

The Talk of the Town As a tech-savvy individual, Andreas enjoys the reaction he gets from others about his CS50. Most people, such as visitors from Germany, are impressed by it and always want to try it out. He says, "My kids think it's funny because a lot of times it looks like I'm talking to myself. It's so comfortable that you just get oblivious to the fact that you're on the phone with someone. It's the next best thing to having them right in front of you."

Now that he's using the CS50, Andreas can't imagine going back to a wired solution. "The convenience overall is just great! I can wear it anywhere in the office and then go back to this PC over here or that server over there without getting tangled in any wires. I think of it as a kind of combo office phone and cell phone. And I never have to worry about going out of range. I'm sold on the wireless experience!"